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Webinar to Focus on Customer & Business Relationships

zipkoffEvery business wants to create and maintain a distinct competitive advantage over the competition. The next NARMS Webinar - Developing & Maintaining Customer & Business Relationships – will show you one of the most simple and effective ways to do this by retaining customers and employees. Steve Zipkoff, President and CEO of Zipkoff Solutions, will lead the hour-long event on Thursday, June 10 at 1:00 PM CDT. The NARMS Webinar series is sponsored by Natural Insight and brought to you through the technology of ReadyTalk.

This is a unique one-of-a-kind program that will lead to increased sales, profits, employee retention and morale. Why? Building relationships is critical if you want a competitive advantage. If you can create and maintain a connection with customers and employees, they will go nowhere else. The session will offer six working tools that comprise a system of organized motivational behavior designed to delight internal and external customers so they become customers forever.

This program will have an immediate positive impact on rejuvenating your company culture. In addition, the program will entertain, educate and motivate you to transform your organization into a delightful enterprise.

After over twenty-four years of successful accomplishments with Sears, KFC, Burger King, and Taco Bell, Zipkoff has set out on a journey to entertain, educate and motivate audiences in a manner rarely seen in the corporate environment. As an Adjunct Professor at the SMU Cox Graduate School of Business, he has earned the prestigious Teaching Excellence Award 15 times for his course on Delivering Customer Delight.

The session is complimentary to NARMS members as a membership service but is also made available to other interested persons at a non-member rate of $99.95. We encourage you to share this invitation with other co-workers and anyone else who might gain value from this information-sharing opportunity. You are invited to register for this exciting event now.

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