What if you could read the minds of decision makers at leading packaged goods vendors and retailers in regards to at-retail merchandising and marketing services? Well now you do not have to! Join us for the next NARMS Webinar on Thursday, November 12 at 1:00 P.M CST as we present, “The 2009 Survey of At-Retail Marketing Services.” Chris Dammann of The Christopher Group will share the findings of this attitudinal survey directed at the users and benefactors of at-retail marketing service companies. The NARMS Webinar series is sponsored by Natural Insight and brought to you through the technology of ReadyTalk.
The hour-long session will help you to gain trading partner insights, identify market needs and opportunities, quantify the value of at-retail activities and track marketplace conditions. You are invited to register for this event now! This NARMS Webinar is another in a series of member educational offerings by NARMS – U.
Dammann of The Christopher Group is one of the original at-retail marketing services observers and commentators. Having spent six years with an original member of NARMS, he combines that industry knowledge with the objectivity of nine years as an independent market research writer and consultant. Dammann last conducted this survey for NARMS in 2004 and is a frequent contributor to the NARMS InfoShare library. He is also editor-in-chief of NARMS Newsfeed and the author of the weekly Friday Focus blog on www.narms.com.
The session is complimentary to NARMS members as a membership service but is also made available to other interested persons at a non-member rate of $99.95. We encourage you to share this invitation with other co-workers and anyone else who might gain value from this information-sharing opportunity.
]]>Field Sales Solutions (FSS) have been working with Cadburys for over 17 years, offering a number of field marketing disciplines from sales and distribution drives through to merchandising and auditing activities.
With a cutting-edge, industry leading IT system, TeamHaven, FSS has created a bespoke platform for Cadbury – enabling them to provide a greener, paperless means of briefing the field team, collecting data (via PDA) and providing online reports back to Cadburys. This use of IT, coupled with FSS’ use of CACI’s Journey Planning system to ensure the Ambassadors spend the minimum number of hours possible on the road (and a significant reduction of vehicle emissions) has earned them the Field Marketing and Brand Experience “Green Award for Effective Use of Data and IT”.
“FSS firmly believe that the combination of real time reporting and management analysis that our partnership with TeamHaven enables us to provide to our clients gives Cadbury unbeatable insights that help to drive their business. We are delighted that this has been recognised through this award and we look forward to working with TeamHaven and our clients to further develop our service offering and remain at the cutting edge of reporting and technology,” says Kate Carr, Managing Director at FSS.
Steve Grimes, Chairman of TeamHaven, shared in the excitement of this great achievement. “We are absolutely delighted to be associated with Cadbury & FSS and winning this award identifies the importance of intelligent data reporting to help increase sales and retail presence.”
TeamHaven continues to set the bar with new features and updates that allow its clients to harness and utilize the collected data in the most effective way possible.
The Field Marketing and Brand Experience Awards were organized by the Field Marketing Magazine and were held at The Marriott Hotel, Grosvenor Square, Mayfair on 8th October 2009.
Composite Data Solutions (CDS) is an international company with a combined background of developing leading edge mobile technology with the previous experience of directly employing large field teams allowing Clients to manage all their data collection, field management and dynamic web based reporting through one solution on the TeamHaven hosted site. For more information, visit http://www.compositedata.com
Contact:
Steve Grimes – Chairman
Hartham Park, Corsham
Wiltshire. SN13 0RP ENGLAND
Tel: +44 1249 470420 x91
Fax: +44 (0)7092 387616
steve@teamhaven.com
Since NARMS inception, the companies who compose the at-retail merchandising and marketing industry have converged annually for the NARMS Spring Conference. But there has never been an event specifically for the field service reps. The Mystery Shopping Industry has for years held an event designed directly for their shoppers. There is a new stream of thought that a similar event designed and directed toward merchandisers, demonstrators, event marketers and installers would be mutually beneficial to our field personnel and service companies alike.
Right now, there is a survey being circulated to better understand NARMS member interest in a potential event. We ask that you and your company give us your thoughts and input on the idea. Please complete this survey as promptly as possible so that we can proceed with planning and promoting an event.
The event would likely be held in the Tampa area in conjunction with the NARMS 2010 Conference. The major goals of the conference would include the development of more professional and responsive reps, as well as expanding the labor base while exposing participants to NARMSCertifyU and NARMS Individual Membership.
The questions on the survey ask if your company would participate, would help to develop content, would be a sponsor and would attend the event. Other questions focus on the format of the event.
The leadership of NARMS believes the time has come to reach out as an industry to the arms, legs, eyes and ears in the marketplace. An event of this nature and scope is only possible with your input and participation. Please take a few minutes of your valuable time to give us your thoughts.
]]>- Southwestern Connecticut Sees New Grocery Competition
- Sansolo Speaks: “The Undiscovered Market”
- Costco Set To Accept Food Stamps Nationwide
- Kroger Offers Superior Traceability With New Salad Line
- New Seasons Takes Unorthodox Approach To Healthy Food Marketing
- Meijer Simplifies Pricing, Discounting Program
- Food Lion Introduces “Cascading Refrigeration System”
- FastNewsBeat
- Executive Suite
In 2006, the Professional Installation (PIC) Division of NARMS published a study called, “Building out the Future of Retail.” The study defined what PIC companies are, what they do, and where they do it. The study and the companion document were well received and have been serving this division well since publishing. The PIC committee has decided that it is time to refresh, renew and augment the project in time for the 2010 Spring Conference in Tampa. If you are a PIC member company, or part of your business falls into this segment, NARMS will be calling on you for your input.
During the last two PIC committee conference calls, plans have emerged for a refresh of the 2006 project. The new project is being dubbed, “Continuing to Build out the Future of Retail.” NARMS has partnered with The Christopher Group, who also conducted the last study in 2006.
The study is a position paper that helps build the case for looking to a professional installation company when undertaking new stores, remodels, acquisition conversions or category remodels, etc. It will define the companies, what part of the process they execute and the unique quality, time and cost saving expertise they bring to the table. This study will also update the size of the potential marketplace and present several case studies that demonstrate the division in action.
The process for the research will include extensive monitoring of top retailer plans for the near future, interviews with PIC industry leaders and an on-line survey that will be sent to all PIC member companies. The goal of the committee is 100 percent participation by the members of the division. Since this research will benefit all PIC members, the goal seems reasonable.
A breakout session is scheduled for the unveiling of the research at the 2010 NARMS Spring Conference at the Saddlebrook Resort near Tampa. Stay tuned for more details and look for the on-line survey soon.
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Due to a rediscovered consumer frugality, an increasing number of purchase decisions are being made in the home. The shopping list is again making an appearance in retail outlets around the world. Getting on the list and staying on the list appear to be a key factor of success in today’s new retail reality.
How consumers plan for and execute CPG shopping trips is the focus of the October issue of IRI Times and Trends, “Zero-Moment of Truth: Redefining the Consumer Decision-Making Process.” The report reveals some sharply changing shopper tactics. For instance, in the latter part of 2007, 60 percent of shoppers were making decisions at home and 40 percent in the store. Fast forward to July of 2009 when 83 percent said they made their purchase decisions at home. A 23 percent increase. This is where the shopping list makes its entrance.
IRI research shows that 64 percent of shoppers are now making a shopping list prior to visiting the store. Many of these lists are created through looking at coupons and flyers. This finding could represent a great opportunity for at-retail merchandising and marketing companies. Consumers who put an item, supported by a cents-off coupon or a special deal, on the list are going to expect to find the product easily and are going to expect it to be in-stock. Failure to do so could quickly turn the shopper to put a new brand or different store on their list.
Savvy CPG retailers and manufactures can look to NARMS members to carry out a variety of at-retail marketing support activities to match the changing trends. They can also look to our in-store experts to help measure retail marketing effectiveness at the point of sale. Brand Marketers are now changing their marketing strategies and tactics to match this new consumer behavior. They will be happy to know that the members of NARMS are perfectly positioned to support these efforts.
]]>- Supervalu Gets Out Of Urban Fresh Business
- Tesco Tests Self-Checkout-Only Store In UK
- Walmart Announces “Deep Savings” Initiative
- Supervalu Plans To Double Number Of Save-A-Lot Stores
- C-Store Association Announces Two New Initiatives
- Not Exactly A Blue Christmas, But…
- Sansolo Speaks: “Silo Busters”
- Target To Offer Discounts To Shoppers With Reusable Bags
- Walmart Looks To Small Formats As Engine For Big Growth
- FastNewsBeat
- The MNB Wal-Mart Watch
- The Balance Sheet
- Executive Suite
Hiring the right people and parting ways with the wrong ones presents one of the biggest challenges to any business. Next Tuesday, you have an opportunity to join your colleagues and hear from experts on the topic. The next NARMS webinar - Hiring and Firing: What you can and can not do - will be presented on Tuesday, October 27 at 1:00 pm CDT. This session is another in the continuing series of member educational offerings by NARMS-U. The NARMS Webinar Series is sponsored by Natural Insight and powered by the technology of ReadyTalk.
The hour-long event will feature Paula Cozzi Goedert and Jeremy B. Lewin of Barnes & Thornburg. They will offer practical tips for developing a strong workforce by asking the right questions before you hire and safely weeding out poor performers after. Get the inside scoop from a former EEOC investigator on best practices for hiring, firing, job eliminations and layoffs.
Goedert is a partner in the Chicago office of Barnes & Thornburg LLP where she is a member of the Business, Tax and Real Estate Group. Ms. Goedert serves as legal counsel for NARMS. She is listed in the 2009 edition of The Best Lawyers in America
Lewin is a partner in the Chicago office of Barnes & Thornburg LLP and a member of the Labor and Employment Law Department. Mr. Lewin advises employers regarding compliance with state and federal employment laws and represents management in labor and employment litigation matters before state and federal courts and administrative agencies. Prior to joining Barnes & Thornburg, Lewin was an investigator and mediator for the Equal Employment Opportunity Commission (EEOC).
The session if complimentary to NARMS members as a membership service but is also made available to other interested persons at a non-member rate of $99.95. We encourage you to share this invitation with other co-workers and anyone else who might gain value from this information-sharing opportunity. You can register for this event by clicking here.
]]>According to the agreement, bds marketing will be the association’s partner in the design, development, management and promotion the on-line learning system. bds, a California-based retail marketing agency, is an active NARMS member.
The NARMScertifyU launch date is slated for February 2010. The program will continue to be developed over the coming months as a benefit to both member companies and individuals seeking work in the at-retail service industry. Addressing a recognized on-going industry challenge, the learning program is destined to become a strong component in the overall NARMS-U educational program.
The initial offering will be made up of eight on-line training modules priced at $15 per module. Merchandisers and companies can access the modules at www.NARMSCertifyU.com. The site is based on a Learning Management System, offering on-line learning and testing using Adult Learning Principles, with administrative performance management and measurement features. Certificates of achievement are awarded for each area of study completed. Social media is integrated into the users experience with discussion forums, bulletin boards and chats to create an extended learning experience and community.
NARMS International is proud to be a leader in establishing this official learning center for member companies and their field representatives. More information about NARMScertifyU is available from Larry Dorr (office 949.472.6700 x1216 or cell phone 949.303.8492).
]]>- 7-Eleven Gets The Hots For Foodservice
- Reporting In: Day Two Of FMI’s Future Connect Conference
- Reporting In: Connecting With The Future
- Walmart Invests In HBC Home Delivery Model
- The Downturn That Must Not Be Named
- Sansolo Speaks: “Modern Times”
- A Fresh Perspective On American Food Habits & Needs
- Stater Bros. Uses Price Cuts, People Skills To Navigate Downturn
- FastNewsBeat
- The MNB Wal-Mart Watch
- The Balance Sheet
- Executive Suite