Retail Technology Firm Natural Insight Pioneers
In-Store Task Management on Secured iPads
Rapid Deployment Equips Multi-Store Retailers with Real-Time Control
Without Requirement of Internal IT Ownership
STERLING, VA, January 8th, 2013 — Natural Insight, a private retail technology company engaged in workforce management, today announced rapid “out-of-the-box” deployment of an innovative in-store task management platform that features secured in-store iPads® for employee use.
The Natural Insight solution is deployed to allow centralized oversight of in-store retail execution activity, providing improved accuracy, accountability and deeper understanding of real-time activity. The new system provides an easily accessed, touch screen communication link to workers that aids in speeding numerous in-store work processes.
By introducing iPads as the in-store communication medium operating with the proven Natural Insight platform, district managers, for example, can now have mobile access to the status of accomplished tasks across their stores; human resources can survey and provide essential employee communication; new employees can access product information and training; and management can access a dashboard view of the status of all in-store retail execution activity, including photo verification.
Stefan Midford, President and CEO of Natural Insight noted that “enabling such a comprehensive view of in-store task activity – what we call “Execution Intelligence” – drives so many forms of efficiency supporting improved worker productivity, customer satisfaction, and overall bottom line. We have pioneered an iPad-based system that takes all the friction out of task execution processes.”
The initial deployment of the iPad-equipped system was effectively introduced into dELiA*s 100-plus stores. Shelley Sadofsky, dELiA*s Director of Retail Communications, related that “rarely do we see a turnkey multi-store technology solution deployed so rapidly.”
The overall demographics of in-store retail staff is often young and sometimes a first-job experience. In those instances, the Natural Insight platform provides a quick ramp in training with iPad-based access to information and learning tools, which in turn allows improved customer service levels and reduced labor costs. Some retail employees have characterized Natural Insight’s ability to almost “paint by the numbers” in guiding the completion and verification of in-store tasks. One heavily-used feature is the capture and upload of photos of completed work for compliance and verification.
In addition to its fully managed and hosted solution, Natural Insight reduces the burden on IT departments by providing all staging, configuration, and on-going monitoring of the iPads. Delivering on its promise of out-of-the-box task management, Natural Insight can setup the iPads and ship them to stores fully equipped with secured mounts, instructions, and everything the store manager needs to get up-and-running. The iPads are removable for photo use in verification of completed projects and displays.
Natural Insight customers benefit from a centralized database across all stores and an ability to drill down to specific activity status that includes verification of work completed as well as outstanding tasks remaining. In addition, retailers are now equipped to provide guidance and work tasks for the day. With the Natural Insight platform, reduced emails and a reduction in project cycle time can also be productive benefits.
Deployment of secure iPads can also provide another intangible benefit in branding. Retail customers, seeing in-store staff so equipped, perceive the retailer as current, progressive and operating with the latest devices in technology.
Pioneering in-store task management has appeal across borders. Natural Insight is growing internationally with the addition of new customers in Canada and the Caribbean, sales partner CACI in the UK and the recent addition of German to the list of supported languages. All new customers cite positive user experience as a deciding factor.
About Natural Insight
Natural Insight is a private retail technology company with a distinguishing feature – outstanding user loyalty to the product. The company’s innovative, cloud-based platform significantly improves sales, reduces overhead and provides real-time workforce activity feedback that motivates high performance. Through an integrated suite of solutions focused on scheduling, task management, data reporting and timekeeping, large numbers of workers are empowered to complete assignments with significantly less effort. Providing services across a broad cross-section of the retail industry, Natural Insight is used by major retailers and servicing companies to improve execution and manage in-store merchandising, assisted sales, magazine and book distribution, product demos, and store audits. Visit www.naturalinsight.com.
iPad is a registered trademark of Apple, Inc.
Prime Retail Canada, a division of Prime Retail Services, Inc., just completed a 3500 sq ft complete build project in a takeover location. This project located in the TD Centre in Toronto, Canada was completed in 4 weeks just in time for the New Year and included Union labor for all aspects of construction. “Grant Nisbet and his team managed this difficult project at a very high level” says Prime President and CEO Donald Bloom, “It was rewarding to see our 3P management system work well within a complex retail environment.”
The complete build project presented some unique challenges in the historic 45 year old building. The project was completed on schedule by working a 24 hour schedule to resolve the challenges of the building infrastructure, location logistics of a downtown environment and an active retail location.
Prime Retail Canada, a division of Prime Retail Services, Inc., is a leading provider of dedicated retail services to four provinces of Canada. These services include the full-scope capabilities of merchandising, fixture installation, special projects, roll-outs and construction services with a dedication to the success of each client. Our expertise allows Prime to develop and execute programs that touch every aspect of the store environment. Our strength is the ability to design and execute programs to each specific and different scope of work. We understand that each and every project is critical to the success of our clients and requires the ability to meet their specific needs. For more information about Prime Retail Services please visit our website at www.primeretailservices.com.
Irvine, CA – (January 4, 2013) BDS Marketing, Inc. (BDS) is pleased to announce that they have acquired RMSe, a prominent professional retail installation company. This exciting acquisition will enable BDS’ Channel Partners brand to offer retail installation and construction services as an in-house capability. Located at a separate facility in Newark, Ohio, RMSe will bring over 175 new employees to BDS. RMSe will continue to operate as an independent business unit that is housed within the Channel Partners brand of BDS.
“BDS is confident in our decision to acquire RMSe.” states Mark Dean, BDS’ CEO and founder, “We have partnered with RMSe for three years as Channel Partners’ go-to installation outsource company. We trust RMSe as a partner, are impressed with their work, and are thrilled to bring them into our family of brands. BDS is always searching for new ways to bring in-house services to our clients and this acquisition will also drive us to becoming certified in additional service offerings with our retail partners.”
“The exciting thing about this acquisition is that RMSe will continue to operate as RMSe but will have the backing of a larger more structured corporate environment.” states Jim Fulk, EVP of RMSe, “This will allow BDS and RMSe to grow at a steady pace and continue to service our clients with the quality service they have come to expect. We will also be able to offer a greater service offering to each of our clients. There are a lot of great things happening here that will continue to make BDS and RMSe a leader in the industry.”
RMSe brings tremendous value to BDS as it will give the BDS brands access to additional retailer provider lists including AAFES, Big Lots, Finish Line, Redbox, Safeway, and T.J. Maxx Companies. Touting a long list of high profile clients, the RMSe portfolio will broaden BDS’ client and industry reach with names including: Behr Paint, ClosetMaid, DNC, IDX, Impressions, Limited Brands, Shaw, Target and Under Armour. Founded in 1994, RMSe has an 18 year history of leading and promoting innovation in the retail industry. They specialize in New Store Set Ups, Re-merchandising, Store Relocations, Heavy Fixture Installations, Remodels and Resets.
About RMSe: RMSe is a prominent professional retail installation company founded in 1994. They are the specialists in new store set ups, re-merchandising, store re-locations, heavy fixture installations, remodels and resets. RMSe leads the industry in state of the art technology for implementing projects and monitoring the scope and progress of each program. RMSe is capable of performing and completing any type of project within the industry and warrants all quality assurance with a guarantee of satisfactory completion. To learn more about RMSe, visit their website at www.rmse.com.
About BDS Marketing, Inc.: BDSmktg is the marketing agency that delivers sales. With retail as our specialty, BDS is an innovator in the areas of Business Intelligence, Direct Sales & Brand Shops, Market Development, Learning Platforms, Campaigns & Incentives, Training, Assisted Sales and Merchandising. Our high performance teams generate sell-through for clients such as Canon, Cisco, Crocs, Dell, FedEx Office, Jawbone, Levi’s, Motorola, Sam’s Club, Toshiba and Walmart. BDS is based in Irvine, California, and has been operating with excellence since 1984. For more information, visit www.BDSmktg.com.
Prime Retail Services, Inc. just completed a 45,000 square foot open store remodel for a national retailer. This project located in Queens, NY included 9 phases of work over a 12 week period and included Union labor for all aspects of construction. “Completing a union project in New York City is one of the more challenging projects in this industry” says Prime President and CEO Donald Bloom. “I am proud of our team that completed this project on time! It continues to demonstrate our ability to execute a variety of projects in many different situations. This project truly required a team effort to be successful.”
The complete interior and exterior remodel included demolition, painting, flooring, electrical, carpentry, concrete work, fixture installation, fixture retro-fitting and signage. ADA compliance was required in all phases of the work.
Prime Retail Services, Inc. is a leading provider of dedicated retail services to regional and national retailers. These services include the full-scope capabilities of merchandising, fixture installation, special projects, roll-outs and construction services with a dedication to the success of each client. Our expertise allows Prime to develop and execute programs that touch every aspect of the store environment. Our strength is the ability to design and execute programs to each specific and different scope of work. We understand that each and every project is critical to the success of our clients and requires the ability to meet their specific needs.
Select Merchandising Services is excited to launch 2013 with a new name – TNG. The rebranding campaign will align TNG with their affiliated companies, creating more resources and opportunities for even better partnerships into the future.
In addition to custom merchandising programs, TNG will now bring large chain sales and marketing, logistics, and specialty retailer relationships under the same banner, providing more seamless solutions to customers within the retail environment. The company will maintain the same distinct focus as in the past, but with more opportunity to leverage growth.
Driveline Enters Two-Year Agreement with SunClean, LLC for Installation and Maintenance of Solar-Powered Trash Compaction Equipment
Driveline, the largest non-broker merchandising services agency in the country, announces today that it has entered into a two-year agreement with SunClean, LLC, a Women Minority Business Enterprise, to serve as its exclusive installation agent for the SunClean 150® Solar Intelligent Waste and Recycling System.
According to the terms of the agreement, Driveline associates will install SunClean 150 compaction equipment across the United States. Driveline will also provide preventive maintenance, emergency repair and advertising film application to deployed and active units.
“We expect this program to ramp up quickly,” said Randy Wilson, chief executive officer at Driveline. “Our national network of field managers and employees, combined with our exclusive project management tools, makes Driveline uniquely qualified to deploy the support SunClean requires.”
The solar-powered, cordless design of SunClean 150 Compactors allows them to operate virtually anywhere, eliminating the costly trenching/wiring required for conventional compactors. In addition, the new compactors provide sensing and real-time reporting of the amount of trash in each unit. With this intelligence, operators are better able to deploy collection resources, addressing hot spots before they become problem areas and avoiding wasted time on unnecessary trips.
“SunClean, LLC has tremendous confidence that the Driveline-SunClean partnership is perfectly aligned to deliver an innovative, environmentally focused product to locations around the country,” said Franklin Cruz, SunClean’s founder and chairman, and Janis Jason, president and COO.
Driveline will install SunClean 150 Compactors in virtually every retail channel format, including gas/convenience, grocery, drug, mass and specialty, as well as hospitals, schools, business improvement districts and public venues. The company currently anticipates rotating advertising films – including swappable messaging panels and factory-made wraps – multiple times each year, in addition to the contracted maintenance activities.
“This is a unique opportunity for the Driveline team,” Wilson said. “Our agreement with SunClean will expand our field labor activities into new channels beyond our traditional retail offering, while also giving the company the opportunity to support an innovative organization that is focused on bringing new value and technology to the market.”
Set and Service Resources recently celebrated its 200,000th profile created in its applicant pool of Retail and Retail Service associates. With the huge SaSR applicant pool available, Clients are seeing their staffing requests fill quickly, many within the first few hours of being posted.
Survey by Retail Workforce Management Firm Natural Insight Demonstrates New Critical Success Factor
STERLING, VA — Natural Insight, a private retail technology company engaged in workforce management, today announced significant findings in the correlation of user engagement and customer loyalty to company success and growth. In its recent survey, over 84% of users maintain that a workforce management solution cannot be effective without employee support — a compelling statistic that reflects the growing influence of software users on purchase decisions in an increasingly social media world.
Baker & Taylor awarded for their vendor managed inventory and field merchandising services
CHARLOTTE, N.C. Baker & Taylor, Inc., the world’s largest distributor of digital and physical books, is honored to announce that Michaels, North America’s largest specialty retailer of arts and crafts, selected Baker & Taylor as the winner of its annual Outstanding Service Award.
Michaels’ vendors were recognized at the company’s recent 15th annual Vendor Conference for their partnership and contributions to innovation, outstanding service, great products and powerful brands.
Inc. Magazine Unveils Its Annual Exclusive List of America’s Fastest-Growing Private Companies-the Inc.500|5000
Set and Service Resources Ranks No. 1248 on the 2012 Inc. 500|5000 with Three-Year Sales Growth of 248%
Raleigh, NC, August 30, 2012 — Inc. magazine today ranked Set and Service Resources NO. 1248 on its sixth annual Inc. 500|5000, an exclusive ranking of the nation’s fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy-America’s independent entrepreneurs. Unified Payments tops this year’s list. Set and Service Resources joins Yelp, yogurt maker Chobani, Giftcards.com, KIND and famed hat maker Tilly’s, among other prominent brands featured on this year’s list.